Friday, September 25, 2009

Communication breakdown causes havoc

Thusanani has been "out of touch" for more than three weeks now! No land line, no Internet and then the Cell phone also conked in and had to be repaired. Have you ever heard of such bad luck?

We apologize if you are one of the many people who tried in vain to get through to us. We reported our faulty lines on a daily basis, had promises on an almost daily basis of how it would be fixed by "end of day", only to arrive the next day and find we still are 'out of touch".

In desperation we are now planning to change our provider and go with a company that have a proven history of being there for their client. As soon as we are connected you'll hear about that.

In the meantime PLEASE bear with us. The only contact number is the personal cell phone of Heleen Johnson, our manager: 072 9388838

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